1. FINANCIAL RESPONSIBILITY
1.1 The company is financially responsible for the clients account balance in any particular moment.
1.2 Company's financial responsibility starts with the first record about the customer's deposit and continues up to a full withdrawal of funds.
1.3 The client has the right to demand from the Company any amount of funds available in his/her account.
1.4 The only official methods of deposits/withdrawals are those appearing on the official website. The client assumes all risks related to these methods.
1.5 The company does not assume responsibility for third party service providers. Fraud detection allows the company to freeze accounts.
2. CLIENT REGISTRATION
2.1 Registration involves web registration and identity verification.
2.2 Verification requires digital scans of ID documents. The identification process must be completed within 10 to 30 business days.
3. DEPOSIT & WITHDRAWAL PROCESS
Deposits are made via the Personal Cabinet. All transactions must be executed through sources belonging exclusively to the Client. Withdrawal processing varies: electronic methods take seconds to days, while bank wires take 3 to 45 business days.
4. TAXES
The company is not a tax agent and only provides financial information to third parties under official demand from government agencies.
5. REFUND & WITHDRAWAL POLICY
5.1 Clients can withdraw funds up to their remaining balance. Withdrawals must return to the same payment system/ID used for the deposit.
5.8 Funds are typically withdrawn within five (5) business days.